Open rates stopped meaning anything

15 / 20 · Metrics

Mail clients fetch images on the reader's behalf, so a large share of recorded opens were never opened by a person. The number still moves, which is the dangerous part: it looks like a signal.

Replies are real, because a human typed them. Meetings held are realer still. Cost per meeting held is the only one that connects the channel to the business.

Everything above the reply is diagnostics. Useful for finding a broken campaign, useless for judging one that works.

Do open rates still matter for cold email?

No. Mail clients and corporate security filters fetch the tracking pixel before a person reads anything, so a recorded open is not a reader. Tracking also costs replies. In Hunter's 2025 data, sequences with email tracking enabled replied at 4.4%, and sequences without it at 7.4%.

SequencesReply rate
With email tracking4.4%
Without tracking7.4%

What should be measured instead?

NumberWhat it tells you
Reply ratewhether the list and the message work
Meetings heldwhether the replies came from the right people
Cost per meeting heldwhether the channel pays for itself

Source: Hunter, The State of Cold Email, 31 million emails sent by Hunter users in 2025.

How we do it

We report meetings held, and we are paid on them. A meeting counts when it happened and the person matched the profile agreed at the start.

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